Refund Policy

The following services are offered by Gandofly Mina Seafood Restaurant in order to guarantee client happiness. For any inquiries about our restaurant’s return and refund policy, please get in touch with us.

Order processing will start as soon as you confirm your purchase. After the restaurant receives your order, we are unable to accept cancellations.

If you receive the wrong food, please tell us right away. You can come to the restaurant to get the correct item. We will refund you for the wrong item if you paid by credit card, and charge you for the new item. If you paid by cash, you will owe us the difference if the new item is more expensive, and we will give you the difference back if it is less expensive.
In all cases, please return the wrong food to us in the original container.

If you receive food that is more expensive than what you ordered, we will credit you the difference. In some cases, we may offer you store credit instead. If you come to pick up the correct food item, we will prioritize your order. Please return the incorrect food order in the original container(s).

If you don’t receive all the food on your receipt, let us know right away. You can cancel the missing items before we make them, and we’ll refund you to your credit card, cash, or store credit.

We carefully prepare our fresh-to-order dishes with the finest ingredients. If you’re unhappy with your food, please call us at once. We need you to return the food in its original container(s) so we can investigate and resolve the issue. We’ll make you a new dish. If you decline a new dish, we may refund your credit card, cash, or store account, but only after we receive the food in its original container(s) and the manager on duty confirms the error.

Refunds will only be issued to the original payment method.